FAQ
Moms and Dads :
Q: Is my personal information safe? Do you sell it to 3rd parties?
A: Please see our Privacy Policy for a complete description of how we use data we collect. As an overview:
Use
Ourprimary purpose in collecting personal information is to provide youwith smooth, efficient, and customized experience. You agree that wemay use your personal information to:
- provide the services and customer support you request;
- prevent potentially prohibited or illegal activities, and enforce our User Agreement;
- customize, measure and improve our services, content and advertising;
- tellyou about our services and those of our corporate family, targetedmarketing, service updates, and promotional offers based on yourcommunication preferences; and
Our Disclosure of Your Information
Wemay disclose personal information to respond to legal requirements,enforce our policies, respond to claims that a listing or other contentviolates the rights of others, or protect anyone's rights, property, orsafety. Such information will be disclosed in accordance withapplicable laws and regulations.
We may also share your personal information with:
Activity Providers under contract who help with our business operations (such asfraud investigations, bill collection, affiliate and rewards programsand co-branded credit cards).
Other third parties to whom youexplicitly ask us to send your information (or about whom you areotherwise explicitly notified and consent to when using a specificservice).
Law enforcement or other governmental officials, inresponse to a verified request relating to a criminal investigation oralleged illegal activity. In such events, we will disclose informationrelevant to the investigation, such as name, city, province, postalcode, telephone number, email address, and any other informationrequired by these officials.
Other business entities, should weplan to merge with or be acquired by that business entity. (Should sucha combination occur, we will require that the new combined entityfollow this privacy policy with respect to your personal information.If your personal information will be used contrary to this policy, youwill receive prior notice.)
Without limiting the above, in aneffort to respect your privacy and our ability to keep the site freefrom unscrupulous persons, we will not otherwise disclose your personalinformation to law enforcement, other government officials, or otherthird parties without a subpoena, court order or substantially similarlegal procedure, except when we believe in good faith that thedisclosure of information is necessary to prevent imminent physicalharm or financial loss or to report suspected illegal activity.
Q: What do I get when I buy the Scoop Card?
A:When you purchase the Scoop Card, you receive a personalized card inthe mail that give you access to unique offers, services, and sales fora full year. Unlike other programs that start on January 1st and endon December 31st, you'll receive 12 months of benefits regardless ofwhen you subscribe.
Q: How will I be made aware of these offers?
A:You will have the option to receive offers via email, or SMS on yourcellular phone. You setup these preferences when you register.
Kids Activity Providers:
Q: What does it cost to post my classes on The Kids Scoop?
A: Please contact us.
Q: What types of services do you offer for Kids Activity Providers?
A: Please contact us for our current advertising opportunities.
Q: Can I market to your subscriber base?
A: Absolutely. The power of The Kids Scoop is to help Kids Activity Providers find new customers. By joining one of our Kids Activity Provider programs, you'll have the ability to slice up our database and create innovative marketing programs that you can send out to our subscriber base. Please contact us for our current marketing opportunities.
Q: Can you help me with registrations?
A: The Kids Scoop is setup to help Kids Activity Providers take the headaches out of the registration process. By following a few extra steps when you post a program, class, or event, you can opt to receive and accept online registrations. When parents register their children for your class, you'll receive full payment, less a small administrative fee, and an email notification informing you of a new registration. Imagine filling up your classes while you're sleeping!
Q: What happens if I need to change information about a class I've already posted on your website?
A: By using our intuitive Activity Provider interface, you have full control over the ability to post and modify class information.
Retailers:
Q: What can The Kids Scoop do for me?
A: The Kids Scoop is a marketing service for small and medium sized organizations. Advertising on The Kids Scoop is an extremely cost effective way of reaching new markets for your goods and services, as well as creating greater loyalty with your existing customers. Additionally, by joining one of our Retailer programs, you'll have the ability to directly target a specific market in a given community(ies), therefore increasing your sales, again all at a very very low cost.
Q: How often can I target your subscriber base?
A: It depends on your level in our Retailer Program. By joining a higher level, you can target the subscriber base more times per year.
Q: What is the Scoop Card?
A: The Scoop Card is similar to a loyalty or VIP Card. However, rather than simply offer the typical 5% or 10% discount which we feel simply reduces your profit, we encourage and work with retailers to develop unique offerings to our members to get them buzzing and talking about your store and your products. This has the effect of introducing a whole new market to your offering. Obviously getting them in the door is only the beginning, now it's up to you to keep them happy.
Q: Can I sell my products on your site?
A: Not at this point. This is something we plan to offer in a future release.



